*We offer our valued clients a 30 day return or exchange policy on all regular priced items as long as all labels and tags are intact and there is no damage or alteration to the product including, but not limited to alteration in hide color, application of dyes, foul smell or altered texture.
*Buyer will have to carry the cost of shipping product(s) both ways unless specified otherwise.
*Buyer is responsible for duties payable, taxes and customs clearance in accordance with the laws and regulations in the buyer's respective country.
*8.1.2 wholesale and retail prices are subject to change without notice. All custom orders are final sale. No returns, exchanges or refunds will be provided on custom orders. All bulk orders more than 10 units are solely subject to exchange or store credit; no refunds will be provided on bulk orders exceeding 10 units. 35% of the total gross amount on all bulk orders is non-refundable in the event of an order cancellation.
*Orders are processed once payment has been received. Since each product is handcrafted, we cannot guarantee that every piece is similar to what is shown in the pictures or samples, including but not limited to color or shade. Due to natural oils and naturally treated hides, product shades and look may vary. However, rest assured that every piece is unique and the size, dimensions, style, design and product quality will never be compromised. Please do not hesitate to contact us if you have any questions or concerns about your new product.
*All our products are made with either brass or steel hardware including buckles and rivets. Oil is coated on hide to compliment natural scars, burns or scratches and marks to provide a unique finish that cannot be replicated.